Help

• Plug-Ins
• System Requirements
• Your Account
• Contact Product Support

Plug-Ins

The Browser Tuneup utility will tell you whether or not media players and plugin programs are present on your computer and, when they are present, whether they are up-to-date.

To check and update media programs or plugins:

1. Click this Browser Tuneup link to open and work with the Browser Tuneup.
2. In the list of plug-in programs in the center of the Browser Tuneup window, check which plug-ins are currently installed.
3. For a plug-in that you need but which is not installed, click the Get It button to download the latest version. In some cases, you may need to register for the player or plugin, and you may need to restart your computer when you finish the download and installation.
4. For a plug-in that is installed, click the Test It button to verify that it functions properly. If it does not, follow the on-screen instructions to download a new version.
5. When you finish installing the players or plugins your website requires, close the Browser Tuneup, restart your browser, then return to MyDevelopmentKit.

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System Requirements

MyDevelopmentKit

To see the full list of software platforms (PC and Mac) and browsers (Internet Explorer, Safari, Firefox) that are supported, please log in to MyDevelopmentKit and find the [question mark] icon in the upper-right corner. At that location, click the icon to open the Site Help window. The Site Help online manual contains up-to-date information about site requirements. You can also find information posted about Grade Tracker, how to view your Pearson account summary, and how to use Site Search. The Browser Tuneup can be accessed from within the Help section, too.

Cookies and JavaScript options

MyDevelopmentKit may use both cookies and JavaScript technology. (Cookies provide a way for the Web site to identify users and keep track of their preferences.) Both of these features must be turned on in your browser and are usually enabled by default. See your browser Help for instructions on how to view or change these browser options.

Popup windows

Some features of this website display in a popup browser window. If you are using a browser that offers popup control or are running an add-on program to control popups, you may need to take steps to use such features. The steps to take depend on the browser or add-on program you are using.

Additional software

Depending on the content at your site, you may also need to download one or more free plug-ins (such as Adobe ® Reader ® or Macromedia ® Flash™ . You can use the Browser Tuneup to check whether a plug-in is installed. If it is not, or you need to upgrade your version, you can follow links to download it.

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Your Account

Forgot your login name or password?

Go to https://register.pearsoncmg.com/forgotlogin/fl_enter_dat a.jsp to request your login or password information. This information will be emailed to the address you entered when you redeemed your access code card and created your Pearson Education subscription.

Update your information and view your account summary.

Go to https://register.pearsoncmg.com/userprofile/up_login.jsp to update your subscription information. After logging in, you can update the email address you have on file, change your login name or password, or review the expiration dates of your subscriptions.

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Contact Product Support

Pearson's Product Support website contains the latest information for all Pearson products. Visit http://247.ablongman.com.

Note: To ensure that you receive emails from Product Support, please add the product.support@pearsoned.com email address to your email program's address book or spam filtering software's "approved sender" list. The product.support@pearsoned.com email address is only used for outbound email from the Pearson Education Product Support Team

Use Live Chat service

A browser-based Live Chat service is available on the Product Support site. After completing a short form (that requests you provide your name, email address, telephone number, and state or province of resident), you can have real-time answers from a Product Support expert.

Contact Your Sales Representative

If you would like to try MyDevelopmentKit or learn more about it, please contact your sales representative.

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